Delete Your Data

All data deleted within 30 days of your request.

You have the right to request deletion of all the personal data we hold about you. Once you submit a request, we begin the deletion process immediately and finish within 30 days, including removing your data from backups.

What Gets Deleted

  • AdMaxx account and login credentials
  • Meta OAuth access token
  • Business Manager and Ad Account data
  • All uploaded creatives (images / videos)
  • Country campaigns, budgets, settings
  • Ad performance history
  • Business name and preferences
  • All AI-generated ad copy

Deleting AdMaxx data does not delete your Meta ad account. To delete data Meta holds, visit Facebook's data deletion page.

How to Request Deletion

1

Delete from inside AdMaxx

Settings → Danger Zone → Delete My Account

2

WhatsApp us

Send your email + 'Delete my data' to our WhatsApp

3

Email us

Email privacy@admaxx.app with subject: Data Deletion Request

Deletion Timeline

  • Within 24 hours

    Account deactivated

  • Within 7 days

    Creative files removed from storage

  • Within 30 days

    All data permanently deleted, including backups

  • When complete

    Confirmation email sent to you

Data We May Retain

In limited cases, the law requires us to keep certain records even after deletion:

  • Billing and tax records (legal requirement).
  • Data required for ongoing legal proceedings.
  • Records needed for fraud prevention.